Terms and conditions

MAT WaterPumps is a trademark of Mañosa bombas de agua, SL; located at Comadran Street, 1, Block B, Warehouse 5-10, Can Salvatella Industrial Park, 08210 – Barberà del Vallès, Spain with CIF B-62005905.

All names, descriptions, numbers and symbols are registered trademarks and are the property of their respective original manufacturers. MAT Water Pumps is not an official service of any of the manufacturers mentioned on the web. All names and descriptions are for reference only.

The spare parts offered on our website are directed only to companies and professions located within the EU, with the exception of Spain and Portugal. The sale in these two countries will be made through distributors located in these two countries. Companies located in other European countries can make inquiries to the e-mail info@manosabombas.com.

MAT Water Pumps is not responsible for typographical errors that lead to the incorrect identification of a ref., The customer has to make sure that it is the part he needs by sending an email to info@manosabombas.com in case of doubt, where he can send all the information that you have available for an accurate identification of the ref. what do you need.

The photographs are used only as a reference in identifying the part that our client needs, the available part will be sent, if the client needs more information, he can send an inquiry to our email where our technical department will inform him of the characteristics of the requested part available at that moment.

When placing an order, the buyer must specify the reference number of the spare parts and the instructions for their shipment. If no instructions are received, it will be shipped in the way we believe is best, with no liability on our side.

The sale prices of our products do not include VAT as they are sales directed exclusively to companies or professionals, and are expressed in euros. Our company reserves the right to modify prices in the event of fluctuations in the market or typographical error.

Our products have the guarantee that the Spanish legislation indicates, counting the time from the date of the purchase invoice. Warranty will only be accepted if the failure has been caused by a manufacturing or material defect, which will be determined by our technical department once the part has been examined. To this end, the buyer undertakes to provide all the necessary information, such as engine brand, engine serial number, date of assembly, etc. The guarantee in case of a favorable opinion by the quality department of our company will consist of a replacement of the defective part with a new one or the payment of the same. No other type of claim will be accepted, third-party liability or labor costs will not be accepted.

Claims with a description of a defective product will not be accepted if the type of defect detected is not clearly specified. If it is not possible to identify the problem by the description, or photo, the client must send the product at his expense to our facilities in Barberá del Vallés for examination.

 

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